BuyOnline Namibia

Buy Online Namibia is Namibia's Largest Online Retail Store. The Store offers Customers a shopping experience like no other by giving them access to an extensive range of products that one would expect from Pick n Pay grocery store while in the comfort of their homes. The store offers convenience to the busy professionals who have little or no time to go to grocery shops and stand in long queues in order to get daily basics like bread and milk.

The store also caters to a large student community especially students from The University of Namibia main Campus, Medical Campus and the Neudamm Agricultural Campus outside Windhoek. We operate under a low cost / low margin trading plan, thus enabling us to deliver quality products at affordable prices.

Our reliable delivery network makes sure that all goods are delivered to the customer's door step timely and in excellent condition. Our flexible payment systems allow everyone to make use of the store and not feel forced or bullied into using only one payment option.

DELIVERY CHARGES:

We have three different delivery options. Self collection, Windhoek based, and some areas outside Windhoek. As for self collection, customers should place their orders online and make the payment using one of our payment methods. Please note, WE DO NOT ACCEPT CASH IN STORE for all orders placed online. For more information on our payment methods, please visit the Payment Information page below. Our delivery charges are as follows:

Self Collection: N$25.00

Windhoek: N$40.00

Windhoek Outskirts: N$80.00

TIME SLOTS:

Monday - Friday: 08:00 - 20:00

Saturday 09:00 - 18:00

Sunday: 09:00 - 16:00

Deliveries are affected on the same day following the placement of your order on our site unless you have chosen to accept delivery at a later date. Orders placed after 18:00 on weekdays, 17:00 on Saturdays and 15:00 on Sundays and Public Holidays will only be delivered the following day.

The sale and delivery of liquor is subject to national and regional statutory regulations. Alcohol purchases will require proof of age on delivery. Failure to supply such proof will render the sale null and void.

We only deliver to registered customers within Windhoek District. On delivery of the order to the specified delivery address, you will receive our delivery note showing the items delivered, any substitute items, any non-available items.

For verification purposes, the person accepting delivery at the delivery address may be required to produce a form of identification. Any person other than yourself who receives the products at the delivery address is presumed to be authorized to accept delivery on your behalf. Should no one be in attendance at the time of delivery, the driver will keep the products and leave a notice at the delivery address to this effect.

The driver will attempt to contact you to make new arrangements for delivery or collection. We reserve the right to charge an additional delivery fee should it be required in the circumstances. Our liability for failing to deliver the products timeously is limited to delivery being effected at a later agreed time at no additional charge. Please arrange that you or your authorized representative is available to accept your purchases at the delivery address and that appropriate access will be made available. On delivery, we will require you or your authorized representative to sign and print your or their name on a duplicate copy of the delivery note, to confirm receipt.